1. Introduction
At antalyatoursdirect.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with GDPR and applicable laws.
2. Information We Collect
We may collect:
- Name and surname
- Contact details (email, phone, WhatsApp)
- Booking details (tour preferences, dates)
- Payment-related information (processed securely via third parties)
- Technical data (IP address, browser, cookies)
3. How We Use Your Data
We use your data to:
- Process bookings and reservations
- Communicate with you regarding your tour
- Improve our website and services
- Send confirmations and updates
For booking conditions, see our Terms & Conditions page.
4. Legal Basis (GDPR)
We process your data based on:
- Contractual necessity (tour booking)
- Legal obligations
- Legitimate business interests
5. Data Sharing
We may share your data with:
- Tour operators and guides
- Transportation providers
- Payment processors
We do not sell or misuse your data.
6. Data Retention
Your data is stored only as long as necessary for:
- Service delivery
- Legal obligations
- Customer support
7. Your Rights
Under GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Request data portability
8. Cookies
We use cookies to improve user experience and analyze traffic.
For booking-related policies, see:
- Cancellation Policy
- Refund Policy
9. Contact
For any privacy-related requests, please contact us via email.(info(@)antalyatoursdirect.com)